Customers can write to us or email us or call us at the following coordinates in case of any grievances/complaints:
Purple Finance Limited
5/502, 5th Floor, Hallmark Business Plaza, Sant Dnyaneshwar Marg, Opp. Gurunanak Hospital Bandra East, Mumbai – 400051
Tel. No.: 022-69165100
Email ID: customersupport@purplefinance.in
In case the grievance is not redressed within 10 working days they can escalate to the nodal officer below:
Rajeev Deoras, President – Principal Nodal Officer
Address: 5/502, 5th Floor, Hallmark Business Plaza, Sant Dnyaneshwar Marg, Opp. Gurunanak Hospital Bandra East, Mumbai – 400051
Tel. No.: 022-69165100
Email ID: nodalofficer@purplefinance.in
If the complaint is still unresolved, customers can write to the RBI as follows:
Officer in Charge
Department of Non-Banking Supervision
Mumbai Regional Office
3rd Floor, Opp. Mumbai Central Railway Station,
Byculla, Mumbai-400008
Phone: +91 22 23084121
Fax: +91 22 23022011
Email ID: dnbs@rbi.org.in